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The Impact of Tourist Destination Performance on Retail Agglomeration and Store Performance: A Conceptual Review

The Proceeding of HONG KONG 2016: 2nd Global Tourism & Hospitality Conference and 15th Asia Pacific Forum for Graduate Students Research in Tourism Vol. 1, 16 - 18 May 2016. ISBN 9789628505951
Proceeding from JBPTPPOLBAN / 2018-01-04 08:34:43
Oleh : Dwi Suhartanto (
Dibuat : 2018-01-04, dengan 1 file

Keyword : tourist destination, store performance, agglomeration

In travelling, tourists need a variety of products to meet their needs during the trip and purchase for their-self and their family and friends. Thus, shopping is considered as an important tourist activity, and many destinations have developed shopping facilities as a complement to their main tourist attractions. Different from retail in general, retail in a tourism destination is unique and demanding to manage as they share similar customers with the destination attraction itself. Due to its location being inside of the tourist destination and the products sold mostly relate to the attraction of the destination, tourists consider the store in the destination as a part of the attraction. Thus, the destination competitiveness and attractiveness will influence the performance of store and store agglomeration in the destination. It is also expected that the destination performance will impact the coopetition between the retail stores.

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