Path: Top > Tugas Akhir - D3 > Jurusan Administrasi Niaga > Program Studi Manajemen Pemasaran > 2005

PENGARUH SERVICE ENCOUNTER TERHADAP KEPUASAN PELANGGAN DI SUIS BUTCHER JALAN SETIABUDHI NO. 174 BANDUNG

Tugas Akhir, 06 / 2005 / PM
Undergraduate Theses from JBPTPPOLBAN / 2015-11-18 09:21:32
By : Miftah Farid (02702023), Polban
Created : 2006-03-10, with 1 files

Keyword : Kepuasan Pelanggan, Service Encounter

ABSTRACT




The aim of this research is to know how far the service encounter can influence the customer satisfaction in Suis Butcher Restaurant which is located at Jln Setiabudi No.174 Bandung. On this research, the sample that is used is Non probability sampling by using sampling technique judgment. Here, the sample that is taken is 310 from the whole population...

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ABSTRACT




The aim of this research is to know how far the service encounter can influence the customer satisfaction in Suis Butcher Restaurant which is located at Jln Setiabudi No.174 Bandung. On this research, the sample that is used is Non probability sampling by using sampling technique judgment. Here, the sample that is taken is 310 from the whole population...

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PropertyValue
Publisher IDJBPTPPOLBAN
OrganizationPolban
Contact NameErlin Arvelina
AddressJl. Trsn. Gegerkalong Hilir Ds. Ciwaruga
CityBandung
RegionJawa Barat
CountryIndonesia
Phone022 201 3789 ext. 168, 169, 239
Fax022 201 3889
Administrator E-mailerlin.arvelina@polban.ac.id
CKO E-mailerlin.arvelina@polban.ac.id

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  • Pembimbing : Lusianus Kusdibyo, MBA, Editor:

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