Print ...

Kontributor...

  • Pembimbing : Lusianus Kusdibyo, MBA, Editor:

Download...

Path: Top > Tugas Akhir - D3 > Jurusan Administrasi Niaga > Program Studi Manajemen Pemasaran > 2005

PENGARUH SERVICE ENCOUNTER TERHADAP KEPUASAN PELANGGAN DI SUIS BUTCHER JALAN SETIABUDHI NO. 174 BANDUNG

Tugas Akhir, 06 / 2005 / PM
Undergraduate Theses from JBPTPPOLBAN / 2015-11-18 09:21:32
Oleh : Miftah Farid (02702023), Polban
Dibuat : 2006-03-10, dengan 1 file

Keyword : Kepuasan Pelanggan, Service Encounter

ABSTRACT




The aim of this research is to know how far the service encounter can influence the customer satisfaction in Suis Butcher Restaurant which is located at Jln Setiabudi No.174 Bandung. On this research, the sample that is used is Non probability sampling by using sampling technique judgment. Here, the sample that is taken is 310 from the whole population...

Deskripsi Alternatif :

ABSTRACT




The aim of this research is to know how far the service encounter can influence the customer satisfaction in Suis Butcher Restaurant which is located at Jln Setiabudi No.174 Bandung. On this research, the sample that is used is Non probability sampling by using sampling technique judgment. Here, the sample that is taken is 310 from the whole population...

Beri Komentar ?#(0) | Bookmark

PropertiNilai Properti
ID PublisherJBPTPPOLBAN
OrganisasiPolban
Nama KontakErlin Arvelina
AlamatJl. Trsn. Gegerkalong Hilir Ds. Ciwaruga
KotaBandung
DaerahJawa Barat
NegaraIndonesia
Telepon022 201 3789 ext. 168, 169, 239
Fax022 201 3889
E-mail Administratorerlin.arvelina@polban.ac.id
E-mail CKOerlin.arvelina@polban.ac.id